Privacy Policy

1. Introduction

Welcome to Cohby Consulting Services ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs our data collection, processing, and storage practices when you use our online learning management platform.

2. Data We Collect

When you interact with our platform, we collect information necessary to deliver our educational and organizational features:

• Account Information: Name, email address, password hash, role classification, and organization identifiers when registering.
• Workspace Content: Curricula details, course files, progress logs, announcements, and customizable spreadsheet databases (Smart Sheets) created or updated within the platform.
• Video Semantics & Classroom Data: Metadata from live classroom sessions launched through our Daily integration. We do not store raw audio-video recordings unless explicitly requested and recorded by classroom hosts.

3. How We Use Your Information

We process your personal data for the following legitimate business purposes:

• To provide, maintain, and secure our portal functionalities (e.g., student enrolments, course progress).
• To configure organization dashboards and enable collaborative groups.
• To enforce strict data security boundaries (Row-Level Security) on custom spreadsheet data shared within your organization.
• To respond to customer support inquiries and perform platform diagnostics.

4. Data Protection & Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted services essential to our product delivery:

• Supabase: For cloud hosting, transactional authentication, and encrypted PostgreSQL database storage.
• Daily.co: To provision webRTC connections for live classroom video seminars.

5. Your Privacy Rights

Depending on your location (such as the UK or North America), you hold specific rights under local data protection laws (including the General Data Protection Regulation and UK Data Protection Act):

• The right to request access to and receive copies of your stored personal data.
• The right to request rectification or erasure of your personal data.
• The right to restrict or object to the processing of your data.

6. Contact Us

If you have questions about this policy, or wish to exercise your data rights, please contact our support team: